Privacy Policy


1. Introduction

This document outlines the Privacy Policy and protection of personal data gathered from users of (“the Website”).

2. Scope and Applicability

This Privacy Policy is integral to the General Terms and Conditions of the Website. All terms and definitions mentioned in the Terms and Conditions are also applicable here.

3. Effective Date

This Policy is effective from July 1, 2023.

4. GDPR Compliance

From May 25, 2018, the General Data Protection Regulation (GDPR) governs data protection in Bulgaria. It ensures transparent data collection and usage practices. Our adherence to GDPR includes:

  • Informing you about collected data and its usage.
  • Seeking your explicit consent for data usage.
  • Offering you control over consent settings for added freedom.
  • Enabling data deletion and “right to be forgotten.”
  • Identifying third parties with whom we share data.

5. Administrator of Personal Data

The website is owned by “Tripco” Ltd., registered under UIC: 204851979. “Tripco” Ltd. is a personal data Administrator as per Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons in connection with the processing of personal data and on the free movement of such data and for the repeal of Directive 95/46/EU (hereinafter referred to as “GDPR”) and the Personal Data Protection Act in Bulgaria.

In order to fulfil the requirements of the applicable legislation for the protection of personal data, the company responsible for the protection of your personal data in its capacity as a Data Administrator is:

1. Name of the company: “Tripco” Ltd.;

2. Entry in public registers: UIC: 204851979;

3. Correspondence data: * business email for communication with customers:;


Commission for the Protection of Personal Data

Address: Sofia 1592, Prof. Blvd. Tsvetan Lazarov” No. 2,

phone: (02) 940 20 46

fax: (02) 940 36 40



The Administrator collects and processes all personal data in accordance with the personal data protection laws applicable in Bulgaria and the European Union.

6. Personal Data Principles

In processing personal data, we adhere to the following principles:

  • Lawfulness, transparency, and good faith.
  • Purpose limitation and data minimization.
  • Data accuracy and timeliness.
  • No use for profiling or direct marketing.
  • Limited data storage.
  • Data integrity, confidentiality, and security.

8. Collected Data

  1. We do not collect sensitive personal data.
  2. Personal data provided through emails include name, email address, and message content.
  3. Automatically collected data: IP address, browser ID, page history, search history, device data.
  4. Personal data may be deleted after a request is made via email to:

9. Cookies

For more about our use of cookies, please read our Cookie Policy at

10. Purpose of Data Processing

We collect and process personal data for:

  • Communication and services.
  • Contract fulfilment.
  • Website efficiency improvement.
  • Statistical analysis.
  • Information security.
  • Optional newsletter distribution.

11. Data Storage Duration

Data is stored as long as necessary. Data retention times are determined by the purpose.

12. Security Measures

We’ve implemented technical and organizational measures to safeguard data.

13. Sharing Personal Information

We do not share personal data with third parties.

14. Rights of Data Subjects under GDPR

You have rights including access, rectification, erasure, restriction, objection, data portability, and complaint to a supervisory authority.

15. External Links and Content

We do not take responsibility for external links, tools, or content.